Online Academy

NCO

Q&A


How long will I be able to access your courses?
Each student has access to the course they purchase for a full year.


How many days will it take for me to complete your course?
It depends on how many hours each day you devote to the course. Our courses are completed at your own pace. If you are able to retain and
master the nursing skills, then you can finish the course in a shorter amount of time. If you have a background in or are familiar with nursing, then you should finish it much faster.


How long is your  HHA Online course?
Our HHA course is progressed at your own pace. This allows our students to have a convenient and affordable learning experience. Each student has access to their HHA course for a full year.


Why should I take your CNA online course?
You can decide if you want to attend a 120 hour in person class for months or weeks, that will cost hundreds of dollars; Or  you can decide to just take our CNA Online Course and save yourself hundreds of dollars. You don't need to waste time and gas driving to a classroom. You will have your CNA Course available 24/7 Online every day of the week. Many states allow you to challenge the state exam, contact your nursing registry to make sure our course will meet your needs.


Why should I enroll in your CNA or HHA online course when there are other at a less expensive price?
If you can find another CNA or HHA online course that offers everything we offer for a lower price, we will match it. We encourage our students to look at all other possibilities for education before enrolling in our courses. We are in the business of making medical professionals and want you to be successful in your career.


Will I be able to sit for the board licensing exam after taking this course?
After you enroll and you feel ready to take the state exam, you can register with the state and register as a Challenger.


What should I expect when applying for employment at a HHA agency?
If you do not have previous experience or employment  in the Home care field; It is procedure for the HHA agency to require you to take a competency exam. Passing this will show them you are qualified to work as an HHA. Every agency is different you should know the requirements for employment at your desired HHA Agency.


What is the difference between an HHA and a CNA?
A CNA can work in a nursing home, hospital or private practice.  An HHA works specifically in a home setting of the patient, providing one on one care.


Whats the difference in taking your course online than in person at a school?
The difference is, you don't have to drive to a class room on a set schedule, which costs time and gas money. You don't need to buy books or medical equipment, which you may never use again. You can learn at your own pace, on your schedule, and in the comfort of your own home and any other place with internet access.


The course curriculum of your HHA and CNA course are very similar. How are they different?
A CNA works with many clients in a facility or hospital and they're training is based on making sure they can safely work with clients that
are in close proximity of each other. An HHA works one on one with a single client and helps them with their daily activities. So while the
training for HHA's and CNA's are similar they are also very different.


What does the CNA certification exam consist of?
The exam consists of a written test and a clinical test. The written test asks you questions about procedures and how to deal with certain problems. The clinical test will consist of 3 randomly chosen nursing skills. (There are 21 to choose from.) It is very important you master all the nursing skills before challenging the state exam.


How long will it take to receive my certificate after training?
After successful completion of our course you will receive your certificate by email email 5-10 business days.


I already have my CPR certification; Do I still need to take the CPR course?
No. We do not require to complete any section you are already certified in.


How are your nursing courses so affordable?
The way we are able to provide students with affordable nursing courses is due to the fact we are completely online. We do not have to pay rent on a building, an electric bill, and pay instructors to teach you information you can teach yourself. Do not let the inexpensive price fool you. We have not
compromised the quality of education in any of our online nursing courses.


I don't have a debit/credit card can my friend or family purchase your course and put it in my name?
Of course! After purchasing any of our courses you will be automatically forwarded to a registration page. You will create your profile with us and than be issued your course log in information.


Why is there no phone number on your contact us page?
Our business is completely online. We provide our students with excellent nursing courses at an affordable price. This is because we do
not have to pay employees to be available by phone 24/7. But don't worry  we have live chat representatives available 24/7 to help you with any
questions you may have.


How much is the course?
The price of our CNA Online Course is $119.99.
The price of our HHA Online Course is $99.99.
The price of our HHA & CNA Online Course is $149.99
You can enroll here.


Will I receive a certificate after I finish your course?
Some people who purchase our courses have no need or desire to pay for certification. So in order to keep our courses affordable we offer certification as a separate option. If you wish to have your certification mailed to you, please call (215)-690-1073 and our representatives will be happy to assist you.


Is financial aid available?
Unfortunately, at this time  financial aid is not available for our course. However, when hired you will typically be offered a reimbursement for the course by your employer.


How can I contact someone within your company?
We have multiple ways you can contact us by email and live chat. All of these options are located on our Contact us Page, please visit it for further information.


Is it safe to use my credit card on your website?
Your payment information is transferred over Paypal's SSL encrypted checkout page, this insures that it cannot be decrypted during
 transmission. Paypal does not store any credit card information on file. Your personal information is completely safe.


Does the Course Certificate Cost extra?
Yes, the course certification isn't included in your course enrollment fee. If you successfully complete the final exam. We will notify you by email. Included in that email will be a buy now button. Your certificate of completion along with additional information will be mailed to the address provided within 2 business days.


I forgot my username/password?
Simply go to the Contact us page and request to have your password sent to your email. Be sure to include your full name and Email that you used when paying with Paypal.


I just paid for my course; where is and have not received my username and password?
After you check out with Paypal you need to go to the contact us page. Let us know you just finished purchasing the course. We will verify your
payment. When your payment clears we will email you your username and password. This usually takes less than 24 hours.


I have taken your tests and haven't been notified by email if I have passed or failed, what's wrong?
Please check your email's spam folder. Sometimes our emails our sent there.